This Privacy Policy describes how Pietra (website address) hereby to be referred to as “Company”, “we”, “our” or “us”, collects, uses, shares, and stores your personal information/ data (defined below) when you visit or make a purchase from (website address) or any other website or application related to our business.
Personal Information/ Data
When you visit our website/ application, the company collects certain information about you and the device that you are using. The information we collect includes IP address, time zone, cookies installed on your device, and information related to the web browser you are using (information Related to device) along with the webpages you visit, and products you check when you browse through our website. We also collect information about the keywords that attract you to the website, how much time you spend on specific pages/ products, and how your overall interaction is. This information is collected automatically and is also referred to as ‘Device Information’.
Technologies that we use to collect the Device information include:
- Cookies:
These are data files that are installed on your device by us when you visit our website. They contain a unique identifier. You can anytime disable cookies should the need be.
- Log Files:
These files keep track of actions that take place on the website and automatically collect information such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Misc:
We also use a combination of electronic files including “Web beacons,” “tags,” and “pixels” to collect information about your way of browsing the website.
Apart from this data, we also collect your personal information such as name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number that you provide us when you purchase from the site. This information is called “Order Information.”
In this Privacy Policy, Personal Information includes both Device Information and Order Information.
How do we use your personal information?
The Order Information is used to communicate with you and manage the order fulfillment process including payment processing, packing and shipping the order, and sharing invoice/ order status with you. This information is also used to screen the orders for fraudulent activities and share marketing and promotional information with you including recommended products, related products, special discounts, and offers.
The Device Information is used to ensure the site is optimized for the best use and protected from risk all the time.
We also share your Information/ Data with third parties for different purposes but nothing beyond the use cases defined above. These third parties include analytical tools such as Google Analytics, E-commerce platforms like Shopify, and the like.
Certain legal processes also demand us to share your Personal Information to abide by applicable laws and regulations.
The Personal Information collected by the site is also used in creating customized marketing material to offer you recommendations, offers, and discounts that interest you the most.
Data Security
We, at all times, ensure that your Personal Information is protected and safe and hence rely on the best data security practices. The data we collect during the transmission and receiving phase is protected using accepted industry standards to ensure safety. However, We do not guarantee 100% security considering the vulnerable nature of online transmission and electronic usage.
Do not track
If you choose to put a Do Not Track feature on your browser, we make no changes to our Site’s data collection and use practices.
Data Retention
When you fill up a form providing us with your personal information including name, billing address, delivery address, contact details, and more, we retain the data and do not delete it until you ask for it.
Changes
We make changes to this Privacy Policy from time to time to stay up to date. You can check the changes by visiting our Privacy Policy in due intervals.
Contact Us
If you want to learn more about our Privacy Policy, have any questions or queries, or want to raise a complaint or give feedback, please connect with us on the below-mentioned details: