We request you (“you” or “End User” or “your” or “Buyer” or “Customer”) to read all the terms and conditions mentioned in the Terms & Conditions and the linked Privacy Policy before you start using (website address) (to be referred as “Site”, “Petra”, “Company”, “we” or “our”). These Terms & Conditions govern the relationship between you and Pietra in the context of sales and supply of products featured on our website.

In case the Terms & Conditions conflict with any other documents, the Terms & Conditions will prevail over the usage of the website. If you fail to accept the Terms & Conditions, you cannot access the website in any way.

The terms and conditions in this document are amended and modified from time to time. The user is advised to read the terms and conditions carefully to avoid conflicts in the future.

These terms and conditions apply to the use of this website and overrule any other conditions, except with the express, prior written agreement of the vendor. These terms and conditions are designed to offer mutual benefits and protect you as a valued customer and us as a credible business.

By placing your order on our site, you agree to the terms and conditions mentioned on this page and that you have read them carefully.

  • We, do not offer any guarantee of the exactness of the finish or appearance of the final product/s you order on our website with the display picture. While we ensure that the quality of the product/ material you buy on our website is top-notch, it might not meet your expectations at times. In such cases, there might be an alteration concerning your order which will be intimidating to you in advance and on a priority basis. If you agree with the same, only then you will be able to purchase on the website.
  • We shall not be responsible for and disclaim all liability for any loss, liability, damage, personal injury, or expense incurred to you or any third party as a result of using our website or any information contained in it.
  • We shall not be liable for any loss or damage that occurs directly or indirectly due to the decline of authorization for any Transaction, in case the cardholder has exceeded the pre-set limit with the bank.
  • Pietra makes no warranties, representations, or statements, or offers any guarantee regarding the website and its content. We are the sole rights holder to alter, change, remove, or modify the terms & and conditions mentioned in this page at any time without any prior intimation to you.
  • All trademarks, names, logos, and service marks are the sole property of the website. This includes both registered and unregistered trademarks.
  • The website contains several external links to offer convenience to the end user. However, the website owner does not and cannot control them all and no representation is made as to their content. Using or relying on any of the third-party links mentioned on the website is your personal choice that you pursue at your own risk.
  • We can change the prices of the products from time to time as per the prevailing market conditions. We do not inform you before changing the price however it remains the same for every order confirmed on our website till the time of delivery. The buyer will charge the price for any product mentioned on the website on the day of purchase.
  • The use of the site is governed by the Local jurisdiction (mention the jurisdiction name here).

By reading these Terms & Conditions, you agree that:

  • You will not use the website for any illegal, fraudulent, or illegitimate purpose or make any illegitimate inquiry.
  • You will not place any speculative or fraudulent orders on the site. We hold the right to screen the orders and can cancel the order at any time if we suspect any illegal activities.
  • You will provide correct and up-to-date information including e-mail address, postal address, and contact details. We use this information to communicate with you as and when necessary. For more information, please refer to our Privacy Policy.
  • You will provide us with all the information that we need, failing which we will not be able to process the order.